PRE-ORDER PAYMENT POLICY

Custom Application Development Services

70% PRE-ORDER PAYMENT REQUIREMENT

All custom application orders require a 70% pre-order payment of the total project budget before development begins. This payment secures your project slot and demonstrates commitment to the development process.

Example Calculation:

  • Total Budget: $10,000
  • Pre-order Payment (70%): $7,000
  • Final Payment (30%): $3,000

Payment Timeline:

  • 70% due before project starts
  • 30% due upon project completion

TERMS AND CONDITIONS

1. Payment Processing

  • The 70% pre-order payment must be received and cleared before any development work begins
  • Payment can be made via bank transfer, credit card, or other approved payment methods
  • All payments are processed in USD unless otherwise agreed upon in writing
  • Payment confirmation will be sent via email within 24 hours of receipt

2. Project Commencement

  • Development will begin within 3-5 business days after pre-order payment is confirmed
  • A detailed project timeline and milestones will be provided after payment confirmation
  • You will be assigned a dedicated project manager as your primary point of contact
  • Regular progress updates will be provided according to the agreed schedule

3. Refund Policy

  • Pre-order payments are non-refundable once development has commenced
  • If the project is cancelled before development starts, a full refund will be issued within 14 business days
  • Partial refunds may be considered on a case-by-case basis if development is less than 25% complete
  • Refund requests must be submitted in writing with detailed justification

4. Scope Changes

  • The pre-order payment covers the initially agreed project scope and requirements
  • Any additional features or scope changes requested after project commencement may incur additional charges
  • Scope change requests will be evaluated and quoted separately before implementation
  • Minor adjustments within the original scope are included at no extra cost

5. Final Payment

  • The remaining 30% payment is due upon project completion and before final delivery
  • A comprehensive testing and review period will be provided before final payment
  • Source code, documentation, and deployment access will be transferred after final payment
  • A 30-day warranty period for bug fixes begins after final payment and delivery

6. Project Delays

  • We commit to delivering your project within the agreed timeline
  • Delays caused by client-side factors (late feedback, requirement changes) may extend the timeline
  • If we cause significant delays (more than 30 days beyond agreed date), compensation will be discussed
  • Force majeure events are excluded from delay compensation

IMPORTANT NOTES

Security: All payment transactions are processed through secure, encrypted channels. We never store your complete payment information.

Documentation: A formal contract will be provided after pre-order payment, outlining all project details, deliverables, and timelines.

Communication: You will have direct access to your development team through our project management platform for real-time updates.

Quality Assurance: All projects undergo rigorous testing and quality checks before delivery to ensure they meet our high standards.

YOUR RIGHTS AS A CLIENT

Transparency: Full visibility into project progress, code repositories, and development activities.

Feedback: Provide feedback at any stage and request revisions within the agreed scope.

Ownership: Complete ownership of source code and intellectual property after final payment.

Support: 30-day post-delivery support for bug fixes and technical assistance.

Agreement Acknowledgment

By placing a custom application order and submitting the 70% pre-order payment, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions outlined in this Pre-order Payment Policy. This policy forms an integral part of our service agreement.